Customer Service

Ep46 – Do reviews matter to your business?
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Ep46 – Do reviews matter to your business?

Business, Customer Service, Marketing, PR

Ep46 – Do reviews matter to your business?

We are delighted to unveil the debut episode of our brand new host, Ishtar Ali of Ancora Interiors! It is said that getting customer feedback is crucial to maintaining and evolving your service quality so, why do so many avoid it, and do those who participate fully utilise the benefits and/or ignore key pitfalls? With prospective customers [...]

By M3rk_P0llard|December 28th, 2021|Business, Customer Service, Marketing, PR|0 Comments

Ep24 – The benefit of CRM Systems
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Ep24 – The benefit of CRM Systems

Customer Service, Workflow Processes

Ep24 – The benefit of CRM Systems

Mention the word CRM and quite often peoples eyes glaze over. Presumably it is because people don’t fully understand what it means and the opportunities it can present to creating work for your business. Thankfully in this episode the team are joined by a CRM expert Tony Radford of My Proactive Business who explains all! I would like [...]

By M3rk_P0llard|December 28th, 2021|Customer Service, Workflow Processes|0 Comments

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